Terms & Conditions-ILLUMA CANDLES

Welcome to ILLUMA Candles. By using our website, you agree to the following terms and conditions:

 

1. Products & Orders:

 

 

• All candles are handmade and may vary slightly in appearance.

• By placing an order, you agree to provide accurate, up-to-date information.

 

 

 

2. Shipping & Delivery:

 

 

• Orders are processed in 3–5 business days.

• Once shipped, delivery times vary by location.

• ILLUMA Candles is not responsible for delays caused by shipping carriers.

 

 

 

3. Returns & Exchanges:

 

 

• Returns are accepted within 14 days of delivery (unused candles only).

• Customer is responsible for return shipping unless the item arrived damaged.

• Contact us at Info@illumacandles.com for return instructions.

 

 

 

4. Intellectual Property:

 

 

All images, designs, and content on this site are the property of ILLUMA Candles and may not be used without permission.

 

 

5. Limitation of Liability:

 

 

We are not liable for any indirect or incidental damages resulting from the use of our products or website.

 

 

6. Changes:

 

 

We reserve the right to update these terms at any time. Continued use of the site means you accept the new terms.